Issue: Movies on Daphnis Server for Plex were encountering difficulties with loading and playback.
Resolution: We are pleased to inform you that the issue causing movies to not load and play properly on Daphnis Server for Plex has been successfully resolved.
Details: The problem was traced back to a configuration error related to storage access permissions. This misconfiguration was exclusively affecting the Daphnis Server for Plex, resulting in the playback issues experienced with certain movies.
Action Taken: Our technical team swiftly identified and rectified the configuration issue within the storage access permissions of the Daphnis Server for Plex. This adjustment now ensures seamless loading and playback of movies that were previously affected.
Impact: With the corrective action taken, users can now enjoy uninterrupted viewing of their favorite movies on the Daphnis Server for Plex without any loading issues.
Preventive Measures: To prevent such occurrences in the future, our team will be implementing more robust monitoring and regular checks on the configuration settings to proactively identify and resolve any potential issues before they impact the viewing experience.
We apologize for any inconvenience this may have caused and appreciate your patience while we worked to address this matter. If you encounter any further difficulties or have any additional questions, please don't hesitate to reach out to our technical support team. We're here to assist you. Thank you for choosing our services.