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More support codes being added 9/6

Updated: Oct 3, 2021

In effort to provide the highest level of exceptional customer service, we will be adding more LEVEL 1 troubleshooting codes along with a LEVEL 2 system that only shows codes that pertain to LEVEL 1.

Areas of interest: LOGIN support


breakdown of buffer issues and network problems Identifying personal network and ZipflixTV network. break down of error codes that appear in plex and Emby api

website bugs

App bugs

all of these will not be completed right away but we will have a jump start on the ticket system upgrade starting. 9/2

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